Supra

Keybox Battery Reading Bug
There is currently a bug regarding the battery levels showing 0% on some Keyboxes. If you can still interact with the box (i.e. open/unshackle it), then thi...
Thu, 21 Jan, 2021 at 1:33 PM
How to Set up your Showing Notifications
You can enable showing notifications on all your Keyboxes in your inventory, or you can enable them individually. Showing Notifications for All Keyboxes ...
Mon, 14 Dec, 2020 at 1:58 PM
Supra Support Contact Information
Supra Support is available Monday - Sunday from 5 a.m. to 7 p.m. Pacific Time Supra Support: 1-877-699-6787 Supra KIMvoice: 1 (888) 968-4032 ...
Wed, 14 Oct, 2020 at 4:16 PM
Supra eKey Introduction
Attached is the Supra eKey Introduction video.
Wed, 17 Jun, 2020 at 1:36 PM
How to Open Lockbox
Please see attached video for detailed instructions and demonstration.  1. Press the "Open Shackle" button. 2. Turn the lockbox on by pres...
Thu, 21 Jan, 2021 at 9:12 AM
How to Assign a Listing to a Keybox
Assigning an MLS # to a Keybox allows listing data to be included in reports and showing notifications. 1. Log into SupraWEB. 2. On the left side of...
Wed, 17 Jun, 2020 at 1:38 PM
What is my Key Serial Number?
The Key Serial Number you use to log into SupraWEB is the serial number of your eKEY or XpressKEY. eKEY To locate your eKEY serial number, open the ...
Wed, 17 Jun, 2020 at 1:39 PM
Update eKEY
Click on the update button highlighted below. If you are connected to an internet connection, your eKEY will update without any issues.
Wed, 17 Jun, 2020 at 4:01 PM
How to get an Authorization code
If you recently got a new phone or had to reset your phone, your eKEY app will need to be reauthorized. To get an Authorization Code for your eKEY, you ...
Wed, 23 Dec, 2020 at 10:11 AM
How to generate an authorization code yourself
If you recently got a new phone or had to reset your phone, your eKEY app will need to be reauthorized. To get an Authorization Code for your eKEY, y...
Wed, 23 Dec, 2020 at 10:22 AM