Supra

Lost or Stolen Lockboxes
If you have a missing lockbox, unfortunately there is not much that can be done to find it. Since agent's own their lockboxes, they are responsible for ...
Mon, 18 Jan, 2021 at 4:00 PM
How to I update my XpressKey?
XpressKEY automatically updates twice a day (while it is within cell range). If you'd like to manually update your XpressKey, follow the guide below. ...
Fri, 12 Jun, 2020 at 1:57 PM
Can I leave my XpressKEY plugged in?
You cannot overcharge the battery in the XpressKEY. Leaving it connected to the charger when not in use is a good idea and will ensure your key is ready to ...
Fri, 12 Jun, 2020 at 1:58 PM
What happens when I go into an area where there’s no cell service with my XpressKey?
XpressKEY automatically updates twice a day (while it is within cell range) and will open keyboxes even when there is no cellular service. You can manually ...
Wed, 17 Jun, 2020 at 1:41 PM
XpressKEY Support and Resources
XpressKEY How-To Guides XpressKEY FAQs and Troubleshooting XpressKEY User Manual Supra Support: 1-877-699-6787 (5am-7pm Pacific Time, 7 days a w...
Wed, 17 Jun, 2020 at 4:18 PM
SupraWeb Guide for Agents
Please see attached SupraWeb Guide for Agents document.
Wed, 17 Jun, 2020 at 1:43 PM
Supra eKEY Basic/PRO Comparison
Please check out the attached document highlighting the differences between eKey Basic and Pro. 
Wed, 17 Jun, 2020 at 1:43 PM
Lockbox - Enable or Disable Require CBS Code
       1. Turn on the keybox.        2. Open the Supra eKEY app and select My Keyboxes.        3. Select a keybox.        4. Select Program Keybox.     ...
Wed, 17 Jun, 2020 at 4:25 PM
Lockbox - Change Shackle Code
       1. Turn on the keybox.        2. Open the Supra eKEY app and select My Keyboxes.        3. Select a keybox.        4. Select Program Keybox.     ...
Wed, 17 Jun, 2020 at 4:25 PM
Lockboxes - Enable/Set or Disable Timed Access for
Option 1 Enable or Disable Timed Access       1. Turn on the keybox.       2. Open the Supra eKEY app and select My Keyboxes.       3. Select a keyb...
Wed, 17 Jun, 2020 at 4:23 PM