My Hit Counters provides insight into your listings activity and the overall interest level from potential buyers.

1. You can find My Hit Counters under the My Matrix tab and click on My Listings.
 

2. Select My Hit Counters on the drop-down menu.

3. Hit Counter Categories:
  • Client Portals: This column gives the total number of Client Portals the listing has reached through Auto or Direct Email. This counts every time that the listing was viewed through your Client Portal.
  • Client View:  This counts the total number of times a listing was viewed by a Client as a “Client Full” report. Whenever a non-Agent opens up a listing, this records one count.
  • Client Favorite: This counts the total number of times that a Client has marked the listing as a Favorite. If the Client removes the listing as a Favorite, the count will also be removed.
  • Client Possibilities: This counts the total number of times that a Client has marked the listing as a Possibility. If the Client removes the listing as a Possibility, the count will also be removed.
  • Auto Emails: This is the total number of current Auto Emails that found the listing as a result. Every time an Auto Email is created, and the listing comes up, as a result, it will record one count. If an Auto Email has been discontinued for any reason (deleted, changed search criteria, etc.), then the count is removed.
  • Prev 14 Day View: This counts the total views from the previous 14 days.
  • Agent Published: This is the total number of Auto Emails that found the listing as a result, and the Agent has approved through Concierge Mode. Out of all the Auto Emails that found the listing, this counts only when another Agent has approved the listing through Concierge Mode. If the Auto Email has been changed so that the listing is no longer a result or somehow the listing gets rejected, then the count is removed.
  • Agent Rejected: This is the total number of Auto Emails that found the listing as a result, and the Agent has rejected through Concierge Mode. Out of all the Auto Emails that found the listing, this counts only when another Agent has rejected the listing through Concierge Mode. If the Auto Email has been changed so that the listing is no longer a result or somehow the listing gets approved, then this count is removed.
  • Agent IDX: A specific listing will increment if someone viewed that listing on the agent’s IDX site.
  • Agent Views: This column gives the total number of views within Matrix. This increases everytime an Agent views the Full display for that listing. This column is re-calculated nightly.

Clicking on the number value of Client Portals, Client Views, and Agent Views will show you a graph of the historical views/portals for the particular listing.